FAQs
What materials do you use?
All MORF items are made from repurposed materials (i.e. clothing, jewelry, handbags, belts, etc.) Due to the limited nature of these materials, MORF pieces are either one of a kind or made in small numbers to uphold our commitment to sustainable fashion practices.
Are the materials washed before being used?
Yes. All repurposed clothing used to construct MORF garments are laundered first before being brought back to studio.
How long will it take for me to receive my item?
For non-custom items, please allow 2-5 business days for USPS Standard shipping within the U.S. Custom made items take approximately 1-2 weeks to make prior to shipping. International orders take approximately 2-4 weeks to arrive. For more information on shipping, please visit the Shipping page.
Are you accepting commissions for custom orders, design requests or special projects?
Yes! Please email morflingerie@gmail.com for any commission inquiries.
Do you offer any perks for new customers?
Both new and previous customers can receive 10% off their next order by posting their item and tagging @morflingerie on Instagram :)
I received a ticket with my order. What does this mean?
Lucky you! Some orders are eligible to be entered into a raffle to win a surprise MORF item in the future. If you received a ticket, hold onto it and follow @morflingerie on instagram to stay updated on your chance to win future giveaways!
I have an issue with my order. How do I get in touch?
Please send any order issues/inquiries to morflingerie@gmail.com
Do you accept returns?
All MORF products are final sale and not eligible for refund or exchange. However, for custom-made items, if you find an issue with the size/fit you can return the item within 30 days to be altered and sent back to you. Please visit the Return Policy page for full information on returns.